Frequently Asked Questions
How long before I receive my artwork?
As each piece is handmade and typically made-to-order, please allow up to 7-10 business days for an order to ship. Once shipped, if you are in the United States, you should receive your package within 2-4 days, depending on location. If you are international, I have found the shipping timeline can vary based on location and local services, but generally will take at least 8-12 days to arrive.
What materials do you use?
I promise this is fully covered in my Resources section. I share the information in great detail, but this continues to be the most frequent question I receive (by email, direct message, comments, carrier pigeon, messenger trout), and for that reason I am no longer going to prioritize responding. This certainly isn't to be rude, because I love sharing, but I find myself spending too much time on the computer or my phone answering it again and again. If you have reviewed the section carefully and still have questions, then please feel free to reach out!
Why aren't you accepting commissions?
I love working with clients on commissioned pieces and will one day again, but I don't currently have the capacity to devote full attention to both custom pieces and my original work and planned projects. Thank you for your interest, though; it really means a lot.
What if my art arrives damaged?
I take great care in packing each piece for shipment, placing each piece of work in a protective plastic sleeve and mailing in a hard cardboard Stay Flat mailer (sometimes with additional rigid board). I have not yet had any issues, but if your artwork arrives damaged please contact me immediately. I will create a replacement at no cost and ship it out within the week. If possible, I kindly request that you email me a photo of the damage for my records.